Australia’s Leading independent dental drill handpiece repair experts
Our Postal address for all dental handpiece repairs:
PO BOX 6111, FRENCHS FOREST NSW 2086 – all repairs and payments
Please see below for frequently asked questions.
Should you not be able to find what you’re looking for please don’t hesitate to contact us.
How soon will my dental handpiece repair be?
Generally handpieces are repaired on the day they are received and returned to you via Express Post.
Other dental handpieces (low speeds) will take approximately 2-3 days for repairs. If the repair is obviously going to take longer we will notify you immediately of the delay.
What are you accounting terms? How do we pay ?
First Dental invoices run on a 30 day account. Should this account not be paid by the due date you will be sent an overdue account. Should the overdue account not be finalised within seven days your account may be put into pre-payment mode which means all accounts have to be finalised before you receive any handpieces back.
Please note – First Dental realises that each dental surgery is set up differently. If you feel you cannot meet these payment options, or if you are having trouble making payments, please call us to discuss this.
First Dental offers you a range of payment options:
How do we send our dental handpiece repairs to you?
Make sure that the dental handpieces your sending for repair have been autoclaved.
Please print and fill out your personalised order forms. Recording the serial numbers of each dental handpiece so that you know which handpieces we have.
Describe the problems that you’re having with each handpiece on the form.
Put your handpieces along with their form into your First Dental repair box - a free dental handpiece repair kit can be ordered from our site (more than one handpiece can fit in each box).
Put your First Dental repair box with handpieces enclosed into your pre-paid padded bag
Seal your bag and put it in the post without having to pay a cent.
How much is a handpiece repair going to cost?
With First Dental there are:
NO fitting fees
NO labour charges
NO postage fees (we use express post – with tracking)
Prices are as follows for high speeds:
Turbine replacement = $ 380 + GST
Bearings replacement = $195 + GST
Water clearing & ‘O’ rings = $60 + GST
Slow speeds are done on a quotation basis.
First Dental is located in Sydney and provides fast and reliable dental handpiece repairs and quality dental equipment products. We service Australia wide.